Privacy Policy

I. Information We Collect

At BoltCart, your privacy is deeply important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our Services.

We may collect the following categories of personal information:

• Identity & Contact: Name, email address, phone number, and billing address provided during account creation or checkout.
• Usage Data: Pages visited, time spent, device type, browser, and IP address collected automatically via cookies and analytics tools.
• Payment Information: Processed securely by third-party payment providers; we do not store full card details on our servers.
• Communications: Messages you send us via contact forms, email, or social media.
• Preferences: Settings, saved content, and account activity within your BoltCart account.

We collect this information to provide and improve our Services. We are committed to handling your data with transparency and care.

II. How We Use Your Information

Your information is used to deliver and improve our Services. Specifically, we use it to:

• Deliver, manage, and improve our Services and platform features.
• Process transactions and send related order confirmations.
• Communicate updates, newsletters, and promotional offers (you may opt out at any time).
• Personalise your experience and recommend content relevant to your needs.
• Ensure platform security and prevent fraudulent activity.
• Comply with applicable legal obligations.

We will never use your data for purposes beyond those described here without obtaining your explicit consent first.

III. We Do Not Sell Your Data

BoltCart does not sell, rent, or trade your personal information to third parties for their marketing or commercial purposes.

We may share information only in the limited circumstances outlined in the Third-Party Services section below, always under strict agreements that protect your rights.

IV. Data Storage & Security

We implement reasonable technical and organisational security measures — including SSL encryption, access controls, and regular security reviews — to protect your personal information against unauthorised access, loss, or disclosure.

We retain personal data for as long as necessary to fulfil the purposes outlined in this Policy, or as required by applicable law. When data is no longer needed, it is securely deleted or anonymised.

Account data is deleted upon written request, subject to any legal retention requirements that may apply (e.g., financial records).

However, no method of transmission over the internet is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

V. Third-Party Services

We may share information only in the following circumstances:

• Service providers: Trusted partners (e.g., payment processors, email platforms, analytics tools) who help us operate our Services under strict data processing agreements.
• Legal requirements: Where disclosure is required by law, court order, or to protect the rights and safety of BoltCart or others.
• Business transfers: In the event of a merger or acquisition, your data may be transferred as part of that transaction.

Our website may also contain links to third-party websites or services. We are not responsible for the content or privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

We use cookies and similar tracking technologies to enhance your browsing experience and gather usage analytics. You can control cookie preferences through your browser settings. Disabling certain cookies may affect site functionality.

VI. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Ask us to correct inaccurate or incomplete information.
• Deletion: Request that we erase your personal data ("right to be forgotten").
• Restriction: Ask us to limit how we process your data in certain circumstances.
• Portability: Receive your data in a structured, machine-readable format.
• Objection: Object to processing based on legitimate interests or for direct marketing.

To exercise any of these rights, please contact us at boltcartindia@gmail.com. We will respond within 30 days.

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal information without parental consent, please contact us immediately and we will take steps to delete it.

VII. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of significant changes by posting the revised Policy on this page with an updated effective date.

We encourage you to review this page periodically to stay informed about how we protect your information.

Your continued use of BoltCart following the posting of changes constitutes your acceptance of such changes.